Terms and Conditions

1. Introduction and Overview

Welcome to NayePankh Foundation (“Foundation,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, donations, and subscription programs made available through www.nayepankh.com

By accessing our website, making a donation, or subscribing to our recurring donation program, you agree to be legally bound by these Terms. If you do not agree, you should immediately discontinue the use of our website and services.

NayePankh Foundation is a registered non-profit organization under the Societies Registration Act, 1860, holding valid 12A and 80G certification under the Income Tax Act, 1961.

2. Eligibility

By using this website, you represent and warrant that:

You are at least 18 years of age or have the consent of a parent/guardian.

You are legally competent to enter into a binding agreement under the Indian Contract Act, 1872.

You are not barred by any law, regulation, or governmental authority from making donations or using online payment services.

3. Donations and Subscriptions

3.1 Voluntary Contributions: All donations made to NayePankh Foundation are voluntary and intended solely for charitable purposes.

3.2 Subscriptions: By enrolling in a recurring donation subscription via Razorpay, you authorize us to collect donations at regular intervals until you cancel the subscription.

3.3 Cancellation of Subscription:

You may cancel future recurring donations at any time through your Razorpay account or by contacting us at contact@nayepankh.com

Cancellations will only affect future charges. Payments already processed cannot be reversed or refunded.

4. No Refund Policy

4.1 Immediate Utilization of Funds: Donations are utilized immediately for projects such as education, hygiene awareness, women empowerment, health support, and relief programs.

4.2 Non-Refundable Transactions: All donations, one-time or recurring, are strictly non-refundable and non-exchangeable.

5. Donor Responsibilities

By making a donation, you agree that:

You will provide accurate information, including name, email, phone, and payment details.

You are using a payment method legally owned by you.

You will not use the website for fraudulent purposes, money laundering, or activities that violate applicable laws.

You understand that donations are not payments for goods or services but contributions towards charitable programs.

6. Website Use

6.1 Permitted Use: You may browse the website, make donations, subscribe to updates, and access information about our programs.

6.2 Prohibited Activities: You must not:

Upload or transmit viruses, malware, or malicious code.

Attempt to hack, modify, or disrupt website operations.

Copy, reproduce, or exploit website content without prior written permission.

Use the website for any unlawful or unauthorized purpose.

7. Privacy and Data Protection

We collect certain personal information such as your name, email, phone number, and payment details for donation processing and issuance of 80G receipts.

Your data is handled in accordance with our Privacy Policy, which forms an integral part of these Terms. Please review the Privacy Policy to understand how we collect, use, and safeguard your personal information.

8. Payment Gateway

8.1 Third-Party Services: We use Razorpay for secure donation processing. Razorpay is PCI-DSS compliant and ensures end-to-end encryption of your payment information.

8.2 No Data Storage: The Foundation does not store your card or bank details. All sensitive payment data is processed directly by Razorpay.

9. Intellectual Property

9.1 All content on this website, including text, images, graphics, videos, reports, and logos, is the intellectual property of NayePankh Foundation.

9.2 Unauthorized reproduction, distribution, or commercial use of this content without prior written consent is strictly prohibited.

10. Third-Party Links

Our website may contain links to third-party websites or services (including Razorpay). These links are provided for convenience only. We are not responsible for the accuracy, practices, or policies of third-party sites.

11. Disclaimer and Limitation of Liability

11.1 The website and services are provided “as is” and “as available” without warranties of any kind.

11.2 The Foundation shall not be liable for:

Any errors or delays in processing payments due to banking channels.

Unauthorized use of your account or payment method.

Losses arising from system downtime, technical glitches, or cyberattacks.

11.3 Donors acknowledge that contributions are charitable in nature and not commercial transactions, and therefore standard consumer protection laws may not apply.

12. Indemnification

You agree to indemnify and hold harmless NayePankh Foundation, its trustees, employees, and partners from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

13. Termination

We reserve the right to suspend or terminate your access to the website and services at our sole discretion if you breach these Terms or engage in unlawful activities.

14. Modifications to Terms

The Foundation reserves the right to update, modify, or replace these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Ghaziabad, Uttar Pradesh.

16. Contact Information

For questions regarding these Terms, please contact us at:

📧 Email: contact@nayepankh.com

📞 Phone: +91 8318500748

🌐 Website: www.nayepankh.com